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Review Generation & Response AI

Ask every happy customer at the right moment, and answer every review without it becoming somebody job.

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The problem we’re actually solving

You know you should have more reviews. Asking feels awkward, so it happens inconsistently, so it never compounds. Meanwhile the competitor with 300 reviews and a 4.8 wins the click before anyone reads a word about either of you.

What’s included

  • Review requests triggered on job completion, not on a schedule
  • SMS and email sequence with sensible follow-up
  • Routing so unhappy customers reach you before a public review
  • AI-drafted responses to every review, approved by you
  • Monitoring across Google and Facebook
  • Review widgets embedded on site and funnels

From blueprint to live in four steps.

  1. Audit & blueprint

    We map your funnel, your sales motion and your current stack, then document exactly what gets built and why, before anyone touches your account.

  2. Build in staging

    Pipelines, funnels, workflows and integrations all get built and tested in a staging sub-account, so nothing breaks in production while you watch.

  3. Launch & train

    We cut over with zero downtime, train your team on the live system, and hand over a recorded SOP library they will actually use.

  4. Optimise monthly

    We watch deliverability, response times and conversion, then ship improvements every month against targets we agreed up front.

Where this matters most

The verticals where this does the heaviest lifting, and the number it moves in each.

Home Services42% more estimates bookedMed Spas & Aesthetics3.1x rebooking rateDental & Orthodontics31% fewer no-showsChiropractic & Physio27% better plan adherenceInsurance14% better retentionFitness & Gyms24% lower monthly churnAuto Sales & Service3.4x declined work recoveredSolar & Home Improvement2.9x referral rate
Ellery Home Services case study

Case study / Home Services

Cutting speed-to-lead from 40 minutes to 48 seconds

Four crews, three hundred leads a month, and an office manager triaging them between dispatch calls. We moved first response off a human entirely.

+42% booked estimates

Read the breakdown

Reviews, questions we get asked

Still stuck on something specific? Ask us on a call and we will answer it properly.

Ask a question
Is it against Google policy to filter out unhappy customers?

Gating reviews so only positive ones reach Google is against policy and we do not build it. What we do build is a fast internal alert when someone is unhappy, so you get the chance to fix it before they decide to write anything. That is service recovery, not filtering.

How many reviews do we actually need?

Volume and recency matter more than a perfect score. Being above 4.5 with steady recent reviews beats a stale 5.0 with twelve of them. For most local categories, crossing 100 with consistent monthly velocity is where map-pack movement becomes noticeable.

Related GoHighLevel services

Workflow Automation

Speed-to-lead, nurture, reminders and reactivation. The sequences that decide whether a lead ever becomes revenue.

Database Reactivation

The cheapest revenue you have is sitting in a list you already own and stopped talking to.

Appointment Setting

Someone whose only job is working your pipeline, so your closers spend their time closing rather than chasing.

GoHighLevel Setup & Onboarding

Your account configured properly the first time. Domains, sending reputation, calendars, pipelines and permissions, all of it done before a single lead arrives.

Ready to get reviews done properly?

Book a 30-minute call. We'll audit what you have, tell you what's costing you leads, and scope exactly what we'd build.

Book a strategy call See pricing
  • 30 minutes
  • No pitch deck
  • Free audit of your setup