Terms of Service
Last updated August 1, 2026
Agreement
These terms govern your use of https://bestgohighlevelagency.com. By using the site you accept them. Services we deliver are governed by a separate signed agreement, which takes precedence over anything here in the event of conflict.
What this site is
The content here is general information about GoHighLevel implementation services. It is not professional, legal, financial or tax advice, and results described in case studies reflect specific client circumstances rather than a guarantee of similar outcomes.
Scope of engagements
Every engagement is scoped in writing before work begins, including deliverables, timeline and fee. Work outside that scope is quoted separately and requires written approval before it starts.
Fees and payment
Project fees are typically invoiced 50% at kickoff and 50% on delivery unless agreed otherwise. Retainers are billed monthly in advance. Invoices are due within 14 days. Your GoHighLevel subscription is billed to you directly by HighLevel and is not included in our fees.
Ownership
You own your GoHighLevel account, your data and the configurations we build inside it. We retain ownership of our own methodologies, internal templates and generic frameworks not specific to your business. Nothing prevents us from applying the same general expertise for other clients.
Your responsibilities
You are responsible for the accuracy of information you provide, for having valid consent for contacts you upload, and for the content of messages sent from your account. You agree to comply with A2P 10DLC requirements, TCPA and CAN-SPAM. We will advise on compliance but cannot accept liability for how your account is used.
Third-party platforms
Our services depend on platforms we do not control, including HighLevel, Twilio and Stripe. We are not responsible for their outages, pricing changes, policy changes or feature removals. We are not affiliated with or endorsed by HighLevel, Inc.
Limitation of liability
To the maximum extent permitted by law, our total liability arising from any engagement is limited to the fees you paid us in the twelve months preceding the claim. We are not liable for indirect, incidental or consequential damages including lost profits or lost data.
Termination
Retainers may be cancelled by either party with 30 days written notice after any initial committed period. On termination you retain full access to your account and we provide reasonable handover documentation. Fees for work already performed remain payable.
Governing law
These terms are governed by the laws of the State of Florida, United States, without regard to conflict of law principles.